Privacy Policy

Effective Date: January 1, 2024

Introduction

Redharbor Systems, Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• • Contact us via email, phone, or contact forms
• • Request a security review or proposal
• • Submit a support request
• • Subscribe to our communications
• • Attend webinars or events

This information may include your name, company name, email address, phone number, job title, and any information you include in messages.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

• • IP address
• • Browser type and version
• • Operating system
• • Pages visited and time spent
• • Referring website
• • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• • Responding to your inquiries and providing customer support
• • Delivering our services and completing transactions
• • Sending marketing communications (with your consent)
• • Improving our website and services
• • Analyzing usage patterns and trends
• • Complying with legal obligations
• • Protecting against fraud and security threats

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and measure website performance. Cookies are small data files stored on your device that identify you and your preferences.

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Third-Party Processors

We may share your information with third-party service providers who assist us with:

• • Email delivery and marketing automation
• • Website hosting and analytics
• • Payment processing
• • Customer relationship management
• • Security and fraud prevention

We require these processors to protect your data and use it only for authorized purposes.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Contact information from inquiries may be retained for relationship-building purposes unless you request deletion.

Your Rights and Choices

Depending on your location, you may have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Request deletion of your information
• • Opt out of marketing communications
• • Object to data processing

To exercise these rights, contact us at the address below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Redharbor Systems, Inc.
71-75 Shelton Street Covent Garden
LONDON - WC2H 9JQ United Kingdom (GB)
Phone: +13468009181